On 3rd June 2020, dmg events announced that INDEX has been postponed to 31st May - 2nd June 2021. Over the past few months, everyone has been faced with the unprecedented challenge of COVID-19. This global pandemic has impacted the interiors community and creative business in multiple ways, and the team at dmg events has been considering the role that INDEX plays in the Middle East as a facilitator for connections and destination for sourcing products. With this in mind, it has been decided to make an important change.
Following multiple in-depth conversations with local and international industries across design, procurement, fit-out, supply, distribution and manufacture, that with consideration to the current market conditions INDEX will be of more benefit for all participants if it is postponed to next year. For this reason, the team is delighted to confirm the new show dates: 31st May - 2nd June 2021 (Dubai World Trade Centre).
The team remains conscious of their responsibility to ensure that in this critical time for doing business, an event can be delivered with full confidence to the scale and quality that the interiors industry both deserves and needs to get back on track - when it will be needed most.
I HAVE BOOKED MY FLIGHT FOR THE EVENT. WHAT ARE MY RIGHTS?
You are advised to contact your airline directly to discuss your cancellation. You are advised to review the terms and conditions relating to your booking.
I HAVE BOOKED A HOTEL FOR THE EVENT. HOW CAN I CANCEL/ GET A REFUND?
If you have booked via the INDEX official hotel partner, HotelMap, you can contact Ashaki who can help manage your booking. The event reference is: M2DSL. Find their contact details here. If you have booked directly, you are advised to contact the hotel with whom you've made your booking.
I HAVE FORGOTTEN MY ACCOUNT MANAGER, WHO CAN I GET IN TOUCH WITH?
You can contact the sales team on [email protected], or call us on +971 4 445 3648 and then you will be put directly in touch with your Account Manager.
WHEN WILL THE NEXT INDEX LIVE EVENT TAKE PLACE?
INDEX 2021 will take place from 31st May - 2nd June 2021 at the Dubai World Trade Centre.
WILL THE EVENT TEAM BE AVAILABLE DURING THIS TIME?
Yes, the INDEX team is available for any questions or concerns you may have. You can get in touch by emailing [email protected] or call +971 4 445 3648.
WILL INDEX BE RUNNING ANY CONTENT VIRTUALLY?
The INDEX Design Talks Online is a series of webinars focused on the Middle East creative and interiors industries to keep the industry connected in the lead up to the main event. Find out more about the upcoming webinars here.
HOW CAN I STAY UP-TO-DATE ON SIMILAR DEVELOPMENTS?
INDEX will provide you with regular updates, webinars and virtual content to keep the interiors industry fully engaged and updated. If you haven't already done so, you can join our mailing list here.
WHAT STEPS ARE YOU TAKING TO ENSURE INDEX 2021 WILL BE SAFE TO ATTEND?
The safety and wellbeing of speakers, delegates, exhibitors, and visitors are paramount. The INDEX team is closely monitoring the evolving circumstances surrounding COVID-19 by following the recommendations of all relevant authorities to ensure the decisions and actions taken are the right ones, as the team works towards delivering a safe and successful event in 2021.
WHAT IS THE PROCESS FOR EXHIBITORS AND SPONSORS OF INDEX 202O TO TRANSFER THEIR BOOKINGS INTO INDEX 2021?
Your Account Manager will contact you directly via phone or email to discuss the process.