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23 - 25 MAY 2023 | 10:00 - 18:00 DAILY

DUBAI WORLD TRADE CENTRE

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COVID-19 and safety FAQs

Answering all your questions about traveling to Dubai and attending INDEX

Finding reliable information about the latest travel regulations, testing requirements and safety regulations can be challenging. We have compiled a list of answers to the most frequently asked questions from our participants in order to help you plan ahead and make your experience at INDEX Exhibition as seamless as possible.

This page was last updated on: 10 March 2022

VIEW FULL PROTOCOL
TRAVEL ADVICE
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Emirates Promo Code

Emirates is pleased to extend the following offer the visitors attending INDEX Dubai.

Emirates has excellent connections to all of the six continents via Dubai with more than 100 current destinations worldwide.

Travel on Emirates to Dubai for INDEX Dubai, please use the promotional code to get special fares on Emirates.

Promotional code: EVE6IDX
Travel Validity: 19 May 2022 - 31 May 2022

Book your travel today at www.emirates.com and enter the above promotional code when you book.

Terms and conditions - Please see at the bottom of the page

Travelling to Dubai

Dubai has been open and welcoming back tourists and visitors from 7 July 2020. The Emirate has put precautionary procedures into place for the safety of all visitors.

Travelling to the UAE
  • Check your visa requirements HERE.
  • Vaccinated travellers to the UAE are not required to present a negative result PCR test for COVID-19 at the airport of departure. However, those who are not vaccinated must either present a valid, negative result of an PCR test conducted within 48 hours before arrival.
  • Ensure you have medical travel insurance with international coverage that covers COVID-19 before travelling. You will need to sign a declaration to bear all costs of quarantine and treatment and complete a health declaration form before departure confirming you are not displaying any symptom
Do I need a PCR test to travel to Dubai?
  • From 26 February 2022, passengers travelling to Dubai from all countries (GCC included) must fulfil one of the below requirements
    • Present a valid vaccination certificate(s) reflecting that the passenger is fully vaccinated with a vaccine approved by the WHO or the United Arab Emirates (UAE), and includes a QR code
    • Present a valid negative COVID‑19 PCR test certificate issued within 48 hours after the sample was collected and issued by an approved health service provider with a QR code
    • Present a valid medical certificate with a QR code issued by the relevant authorities that the passenger has recovered from COVID‑19 within 1 month from the date of recovery to the date of arrival
What happens on arrival at the Dubai International Airport?
  • All arrival passengers have their temperature taken with thermal screening devices.
  • Passengers from selected countries will be required to take another PCR test on arrival at the Dubai International Airport.
  • For more information click HERE.
Do I need to quarantine?
  • Currently there is no quarantine requirement in place when arriving in Dubai; however you may be asked to take another COVID‑19 PCR test on arrival. If you take a test at the airport, you must remain in your hotel or residence until you receive the test result.
  • If the test result is positive, you will be required to undergo isolation and follow the Dubai Health Authority guidelines.
  • You must also download the COVID-19 – DXB Smart App
     
Where can I get a PCR test in Dubai?

The venue will have a PCR testing facility onsite for those who require a test on leaving the country after the event. This will be available for Exhibitors and Agents only. Below is a list of testing centres that are located within 15 minutes driving of the Dubai World Trade Centre.

Prime Medical Center and Premier Diagnostic Center
 Deira - Show in maps
 +971 4 707 0999

Medcare Hospital

 Near Al Safa Park – Al Hadiqa Rd - Show in maps
 800 633 2273

Mediclinic Welcare Hospital

 2nd St – Garhoud - Show in maps
 +971 4 282 7788

Mediclinic Dubai Mall

 Financial Center Rd. - Show in maps
 +971 4 449 5111

Medeor Hospital 24×7

 Sheikh Khalifa Bin Zayed Road, Bur Dubai - Show in maps
 800 900 600

How much does the PCR test cost?

PCR tests cost between 85 AED (23 USD) and 180 AED (49 USD) in the UAE. Verify the cost with your testing facility first.

What happens if I test positive?
  • If you test positive for COVID-19 you must contact the Dubai Health Authority which will instruct you for further action in compliance with the government procedures.
  • You can find the contact details for the Dubai Health Authority HERE.
What hotels are open in Dubai?

All hotels in Dubai are open, with strict hygiene and safety measure in place to safeguard their guests.

Attending INDEX Exhibition

At dmg events, our commitment to delivering exceptional live in-person events that support economic growth and recovery, will be reinforced by the dmg events All Secure protocol designed to protect our colleagues, exhibitors, visitors, delegates and contractors.

What is the dmg events All Secure protocol?

Our All Secure protocol comprises four key cornerstones, providing assurance and confidence that all our events have health and safety as our number one priority: physical distancing, cleaning & hygiene, protect & detect, and communication.

These standards will work in conjunction with advice from Public Health Authorities and venues to ensure our events are operating in accordance with local rules as well as meeting international standards.

You can download the full All Secure guide HERE.

Are face masks mandatory?

Wearing a face mask is mandatory at all times.

Is there temperature check at entry?

Everyone will be screened by contactless temperature checks prior to entering the venue, either by handheld devices or thermal cameras.

What if I have a high temperature?

In the case of a high temperature, you will be asked to step aside to cool down. If the high temperature persists, you will be directed to a designated medical area to re-check your temperature and take any necessary medical procedure such as doing a PCR test.

What happens if I get sick at the venue?

You will be taken care of by our medical team who are following the Dubai Health Authority regulations.

How do you ensure physical distancing at the event?
  • All social distancing measures are no longer in place, as per the latest guidelines. Sanitisation & masks are still mandatory inside the venue.
  • Signage will be installed at key locations across the venue to spread awareness about safety regulations
How often is the venue sanitised?
  • A full venue sanitisation will be conducted at the end of every event day.
  • Cleaning is carried out between breakout sessions, broadcasting sessions and lunch times at the conferences and workshop areas.
  • Sanitisers are also installed at key locations: at entrances to the venue, entrances to halls and meeting rooms, F&B outlets, washrooms, within parking areas, service yard restrooms and in all meeting rooms.

Useful contact details of Dubai Government entities

Dubai Tourism
  Website    +971 4 282 1111

Dubai Airports
  Website    +971 4 313 9999

Dubai World Trade Centre
  Website    +971 4 389 3999

Immigration
  Website    +971 4 224 5555

Emirates Airlines
  Website    600 55 55 55

Dubai Health Authority (DHA)
  Website    800342 // Outside UAE- +971 4 219 8888

Terms and Conditions for Emirates promo code:

  • Outbound and inbound travel must be within the validity period.
  • Destinations: Offer valid ONLY from and to gateway cities in which Emirates operates direct flights. (Including interline flights to gateway cities).
  • Discount applicable: 10% off on Flex and Flex Plus online fares on Business Class and on Economy Class return fares. 5% off on Saver online fares on Business Class and on Economy Class return fares.
  • The offer may not be used in conjunction with any other promotion, discount or special offer.
  • Regular charges applies for any modification and changes as per the fare rule and conditions.
  • The promotional code should be displayed on a secured website which is accessed by the attendees.
  • All Emirates Skywards members will receive Skywards Miles for this trip when booked using the promotional code.
  • Complimentary chauffeur-driven car for Business Class passengers.
  • Learn more about Emirates Multi-risk Travel Insurance, please browse through https://www.emirates.com/english/before-you-fly/multi-risk-travel-insurance/
  • Latest travel requirements for Dubai, please browse through https://www.emirates.com/english/help/covid-19/dubai-travel-requirements/

DISCLAIMER

It is your responsibility to check the Government entities’ websites for regulation updates regarding travel, visa, quarantine and PCR tests requirements in Dubai. INDEX Exhibition is not responsible for any discrepancy between the information provided and any changes in the regulatory framework.

While all measures are in place to keep you safe, your participation at the event is at your own discretion and associated risks. dmg events can assume no responsibility for any personal illness, injury, damages or losses resulting from your visit.

dmg events is an organiser of face-to-face events and a publisher of trade magazines for the international Construction, Energy, Coatings, Transport, Hospitality & Design industries.