24 - 26 MAY 2022

DUBAI WORLD TRADE CENTRE

Co-located with

Middle East Design & Hospitality Week Logo

Answering all your questions about traveling to Dubai and attending INDEX

Finding reliable information about the latest travel regulations, testing requirements and safety regulations can be challenging. We have compiled a list of answers to the most frequently asked questions from our participants in order to help you plan ahead and make your experience at INDEX Exhibition as seamless as possible.

This page was last updated on: 23 February 2021

Travelling to Dubai

Dubai has been open and welcoming back tourists and visitors from 7 July 2020. The Emirate has put precautionary procedures into place for the safety of all visitors.

What documents do I need at departure?
  • Check your visa requirements HERE.
  • Get a printed negative COVID-19 PCR test certificate for a test taken no more than 72 hours before departure, in English or Arabic.
  • Ensure you have medical travel insurance with international coverage that covers COVID-19 before travelling. You will need to sign a declaration to bear all costs of quarantine and treatment and complete a Health Declaration Form before departure confirming you are not displaying any symptoms.
Do I need a PCR test to travel to Dubai?
  • Yes, all passengers arriving into Dubai from any point of origin must hold a negative COVID 19 PCR test certificate for a test taken no more than 72 hours before departure. The certificate must be printed, and should report the results in Arabic or English.
  • Passengers from selected countries will be required to take another PCR test on arrival at the Dubai International Airport.
What happens on arrival at the Dubai International Airport?
  • All arrival passengers have their temperature taken with thermal screening devices.
  • Passengers from selected countries will be required to take another PCR test on arrival at the Dubai International Airport.
  • For more information click HERE.
Do I need to quarantine?
  • Currently there is no quarantine requirement in place when arriving in Dubai; however you may be asked to take another COVID‑19 PCR test on arrival. If you take a test at the airport, you must remain in your hotel or residence until you receive the test result.
  • If the test result is positive, you will be required to undergo isolation and follow the Dubai Health Authority guidelines.
  • You must also download the COVID-19 – DXB Smart App
     
Where can I get a PCR test in Dubai?

The venue will have a PCR testing facility onsite for those who require a test on leaving the country after the event. This will be available for Exhibitors and Agents only. Below is a list of testing centres that are located within 15 minutes driving of the Dubai World Trade Centre.

Prime Medical Center and Premier Diagnostic Center
 Deira - Show in maps
 +971 4 707 0999

Medcare Hospital

 Near Al Safa Park – Al Hadiqa Rd - Show in maps
 800 633 2273

Mediclinic Welcare Hospital

 2nd St – Garhoud - Show in maps
 +971 4 282 7788

Mediclinic Dubai Mall

 Financial Center Rd. - Show in maps
 +971 4 449 5111

Medeor Hospital 24×7

 Sheikh Khalifa Bin Zayed Road, Bur Dubai - Show in maps
 800 900 600

How much does the PCR test cost?

PCR tests cost between 85 AED (23 USD) and 180 AED (49 USD) in the UAE. Verify the cost with your testing facility first.

What happens if I test positive?
  • If you test positive for COVID-19 you must contact the Dubai Health Authority which will instruct you for further action in compliance with the government procedures.
  • You can find the contact details for the Dubai Health Authority HERE.
What hotels are open in Dubai?

All hotels in Dubai are open, with strict hygiene and safety measure in place to safeguard their guests. You can book hotels HERE.

Will I be able to leave my hotel and enjoy Dubai?

All leisure and culture destinations are open for visitors while taking all precautionary measures such as wearing face masks, maintaining hand hygiene, applying physical distancing and avoiding gatherings. Find out more about things to do in Dubai HERE.

Attending INDEX Exhibition

At dmg events, our commitment to delivering exceptional live in-person events that support economic growth and recovery, will be reinforced by the dmg events All Secure protocol designed to protect our colleagues, exhibitors, visitors, delegates and contractors.

What is the dmg events All Secure protocol?

Our All Secure protocol comprises four key cornerstones, providing assurance and confidence that all our events have health and safety as our number one priority: physical distancing, cleaning & hygiene, protect & detect, and communication.

These standards will work in conjunction with advice from Public Health Authorities and venues to ensure our events are operating in accordance with local rules as well as meeting international standards.

You can download the full All Secure guide HERE.

Are face masks mandatory?

Wearing a face mask is mandatory at all times.

Is there temperature check at entry?

Everyone will be screened by contactless temperature checks prior to entering the venue, either by handheld devices or thermal cameras.

What if I have a high temperature?

In the case of a high temperature, you will be asked to step aside to cool down. If the high temperature persists, you will be directed to a designated medical area to re-check your temperature and take any necessary medical procedure such as doing a PCR test.

What happens if I get sick at the venue?

You will be taken care of by our medical team who are following the Dubai Health Authority regulations.

How do you ensure physical distancing at the event?
  • Aisles will be wider than usual: 1-way aisles will be a minimum of 2.5m wide and 2-way aisles will be a minimum of 4m wide.
  • Signage will be installed at key locations across the venue to spread awareness about safety regulations.
  • Floor stickers and other guides are installed to support social distancing measures as outlined in the government guidelines. These are installed at strategic locations across the venue i.e. elevators, escalators, at restrooms, at F&B outlets, venue entrances and along concourse areas.
  • The maximum number of people permitted on a stand at any time will be displayed on the front of the stand via a signage board or a sticker.
How often is the venue sanitised?
  • A full venue sanitisation will be conducted at the end of every event day.
  • Cleaning is carried out between breakout sessions, broadcasting sessions and lunch times at the conferences and workshop areas.
  • Sanitisers are also installed at key locations: at entrances to the venue, entrances to halls and meeting rooms, F&B outlets, washrooms, within parking areas, service yard restrooms and in all meeting rooms.
Will the venue have a PCR testing facility onsite?

Yes, the venue will have a PCR testing facility onsite for those who require a test on leaving the country after the event. This will be available for Exhibitors and Agents only.

Useful contact details of Dubai Government entities

Dubai Tourism
  Website    +971 4 282 1111

Dubai Airports
  Website    +971 4 313 9999

Dubai World Trade Centre
  Website    +971 4 389 3999

Immigration
  Website    +971 4 224 5555

Emirates Airlines
  Website    600 55 55 55

Dubai Health Authority (DHA)
  Website    800342 // Outside UAE- +971 4 219 8888

DISCLAIMER

It is your responsibility to check the Government entities’ websites for regulation updates regarding travel, visa, quarantine and PCR tests requirements in Dubai. INDEX Exhibition is not responsible for any discrepancy between the information provided and any changes in the regulatory framework.

While all measures are in place to keep you safe, your participation at the event is at your own discretion and associated risks. dmg events can assume no responsibility for any personal illness, injury, damages or losses resulting from your visit.